The worker is just as important as the work.

Across every department of the Co-op, our staff at the heart of our amazing customer service. Every member of the Co-op team steps up to do the best work they can in an effort to serve our customers with kindness, respect and expertise. We believe there are no small roles to be played here and are looking for people who want to be proud of their jobs and their workplace every, single, day.

Co-op team members also strive to be of service to each other and are ready to help out in any department of the store whenever necessary. All that, AND, we have a great time while we do it! If you’ve got what it takes to be a Co-op team member, you’ll be rewarded with fairness, kindness, respect, a healthy dose of camaraderie and these other awesome benefits...

  • a generous store discount

  • medical, dental and vision insurance (at 30 hours per week)

  • paid time off

  • professional development opportunities

And so much more!

We’re currently hiring for these positions:

Fresh Foods Supervisor

Reports to the Fresh Foods Manager
Full Time (35-40 hrs/wk)
$15-$19/hr.

Berkshire Food Co-op Supervisors provide friendly customer service while ensuring speedy production. They supervise team members in wage group 1 and 2, providing day to day people direction to meet production and service goals. They are committed to excellence in retail and service standards, ensuring smooth, safe and efficient operations, and curating an exceptional customer experience. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op.

The Fresh Foods Supervisor oversees and supports the work of the Fresh Foods Team members. They assist the Fresh Foods Assistant Manager and Department Manager in ensuring all necessary duties are fulfilled, reporting to the Assistant Manager when performance deviates from expectation.

The Fresh Foods Supervisor facilitates afternoon to evening work, ensuring all scheduled shifts are covered/worked (delegating when possible, filling in as necessary); ensures necessary activities (as defined by production and priority lists) are performed; reports equipment needs and concerns to department management; and contributes to staff evaluations with analysis of staff willingness and ability to fill in and be redirected as the department needs.

Secondary responsibilities include: receiving and stocking; food production (for outlets and made to order); working backstock; fronting/facing; ensuring only fresh product is on display for customers; identifying and logging product shrink; and maintaining clean and orderly customer areas and work stations. The Fresh Foods Supervisor will also administer training; assist with daily set up and ongoing maintenance of the customer facing display of full-service and self-service cases (grab n go, hot bar, salad bar, etc); and provide exemplary customer service. They will help to create and maintain production and priority lists for team members to follow; produce a purchasing "needs" list; and support the needs of the greater Fresh Department.

All of the above responsibilities are meant to support the successful operation of Berkshire Food Co-op in pursuit of our ends, goals and vision.


Fresh Foods, Kitchen Production Lead

Full Time (35-40 hrs/wk)
starting at $14/hr

Berkshire Food Co-op Leads provide friendly customer service while ensuring speedy production. They are committed to excellence in retail and service standards, ensuring smooth, safe and efficient operations, and curating an exceptional customer experience.

The Kitchen Production Lead is responsible for creating/maintaining kitchen production and priority lists for team members to follow, producing a purchasing "needs" list for kitchen and communicating with department management about equipment needs and concerns. They are also responsible for receiving, stocking, food production (for outlets and made to order), working back-stock, fronting/facing, ensuring only fresh product is on display for customers. The lead identifies and logs product shrink, maintains clean and orderly customer areas and work stations, administers training. The kitchen lead is involved in daily set up and ongoing maintenance of the customer facing display of full service and self service cases (grab-n-go, hot bar, salad bar, etc), and supporting the needs of the greater Fresh Department.

All of the above responsibilities are meant to support the successful operation of Berkshire Food Co-op in pursuit of our ends, goals and vision.


TEAM MEMBERS

Fresh Foods Team Member, Meat & Sea

Full Time (35-40 hrs/wk) or Part Time (24-28 hrs/wk)
starting at $13/hr

Our Fresh Foods Department includes our Meat, Seat & Cheese counter, Café and Prepared Foods kitchen. This position is in Meat & Sea, but will be expected to train into all areas of the Fresh Foods Department.

This Team Member is responsible for receiving, stocking, food production (for outlets and made to order), working backstock, fronting/facing and ensuring only fresh product is available. They will identify and log product shrink, maintain clean and orderly customer areas and work stations, be responsible for daily set up and ongoing maintenance of the customer facing display of full service and self-service cases, customer service and supporting the needs of the greater Fresh Department.

You’re perfect for this position if you:

  • Are a natural problem solver, but have the courage to ask for help.

  • Understand how to manage your time.

  • Can be generous & quick to help others when you see they need support.

  • Value being a part of a team & can get things done on your own.

  • Take pride in doing excellent work.

  • Have a flexible schedule.

  • Have a passion for good food.

This position requires evening and weekend shifts.


Fresh Foods Team Member, General

Full Time (35-40 hrs/wk)
starting at $13/hr

Our Fresh Foods Department includes our Meat, Seat & Cheese counter, Café and Prepared Foods kitchen. This a general position is that will be expected to train into all areas of the Fresh Foods Department.

Our Fresh Foods Team is at the center of our mission to bring healthy, delicious food to our community. Our kitchen carefully prepares the best ingredients and serves them out to customers with a variety of food preferences and sensitivities.

You’re perfect for this position if you:

  • Have professional food experience.

  • Passionately believe that food is love.

  • Intuitively understand time management.

  • Are brave and speak up when you need help.

  • Are generous & quick to help others when you see they need support.

  • Are always learning and seeking to improve your skills.

  • Value being a part of a team, but are able to get things done on your own, if necessary.

  • Take pride in doing excellent work.

  • Take direction AND identify & suggest improvements in systems and processes.

  • Have a flexible schedule.

  • Have a sense of humor!

Sound good?!


Center Store Team Member, Produce

Full Time (35-40 hrs/wk) or Part time (24-28 hrs/wk)
starting at $13/hr

Our Center Store Department includes our Produce, Wellness and Grocery areas, This position is based in Produce but will be expected to train into the other areas of the Center Store Department.

Produce is at the root (pun intended) of our mission to bring the best fresh food to our community. The team works with local farmers, brings in the best the season has to offer and keeps the coolers looking abundant and beautiful. Part heavy lifters, part merchandising artists, part food experts and ALL about customer service, the produce team keeps their perspective fresh (eh, pun again) and spirits sunny.

You’re perfect for this position if you:

  • Have a contagious sense of humor and perennially optimistic attitude.

  • Are a natural problem solver, but have the courage to ask for help when you need it.

  • Understand how to manage your time.

  • Are passionate about bringing good food to a great people.

  • Can be generous & quick to help others when you see they need support.

  • Value being a part of a team, and are also able to get things done on your own, if necessary.

  • Take pride in doing excellent work.

  • Take direction AND identify & suggest improvements in systems and processes.

  • Have a flexible schedule.

This position requires evening and weekend shifts.


Board Administrator

Part Time (approximately 10 hrs/month)
$15/hr
Work hours are variable & flexible.
Reports to Board President
May include remote work opportunities

PURPOSE: Provide administrative support with Board Governance functions to help ensure timely flow of information and record maintenance.

Duties & Responsibilities

  • BOARD GOVERNANCE SUPPORT

    • Provide support for Board Meetings, Annual Membership Meetings, plus other Board Committee Meetings and Board functions as requested (trainings, retreats).

    • Specific responsibilities include:

      • Attendance at meetings (generally the fourth Wednesday of the month from 6 to 9 p.m.)

      • Coordinate meeting logistics and set-up support as needed

      • Assemble and distribute meeting agendas and packets as needed

      • Note-taking and official record keeping, including meeting minutes

    • Other responsibilities include:

      • Coordinate posting of minutes, agendas, meeting dates, and other board announcements to Co-op website.

      • Assist with administration of Co-op Elections.

      • Record revisions of Board Policy Manual and Bylaws.

      • Facilitate member access and inquiries regarding board records and meetings.

    • Other duties as assigned

Competencies

  • Note taking

  • Record keeping

  • Attention to detail

  • Communication proficiency

  • Ethical conduct

  • Independent time management

Qualifications *denotes desired, but not required, qualifications

  • Proficient with word processing.

  • Ability to learn simple web-based site administration

  • Excellent organizational and prioritization skills.

  • Excellent written and oral communication skills

  • Ability to work effectively alone and with diverse groups of individuals

  • Experience working with Board of Directors*

  • Familiarity with Co-op Governance*

  • Familiarity with Carver Policy Governance model*

  • Website administration*

IMPORTANT DISCLAIMER NOTICE:
The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.


Berkshire Food Co-op is seeking a new General Manager

Reporting to the Board of Directors, the General Manager will lead the cooperative in all departments, including store operations, finance, marketing, merchandising, technology, and human resources. Along with the management team, this position will navigate the company through an increasingly competitive consumer market. The performance will be measured based on asset protection, financial conditions, business planning, and financial budgeting, staff treatment and compensation, member engagement and customer service levels, among other areas. A visionary leader is required to foster an effective teamwork environment across multiple levels including the board, owners, employees, and the community at large.

Required qualifications:

  • Personal/Professional ethics aligned with the cooperative principles

  • Proven ability to articulate a vision and get group members to buy into it

  • Ability to be proactive and keep the momentum going for growth and change

  • Strategic planning experience

  • Ability to motivate, lead, and coordinate people to gain cooperation

  • Ability to sustain an effective management team

  • Experience with hiring, training, evaluating, compensating and firing

  • Operating, capital, and cash budgeting experience

  • Ability to make sound financial decisions

  • Experience working with stakeholders at multiple levels

  • Understanding of marketing and merchandising in highly competitive markets

  • Demonstrated ability to develop systems

  • Openness to others’ ideas

  • Ability to manage own and others’ time

  • Ability to present written and spoken information clearly

  • Demonstrated ability to give and receive feedback without defensiveness

Required Years of Experience

Desired Experience: • Retail management experience, preferably in grocery, natural foods, or food co-op (as general manager, store manager, operations manager, or district manager) • Prior bottom line accountability for a retail business, preferably larger than $5 million in annual sales volume • Experience managing new store opening/renovation • Knowledge of natural foods • Ability to interpret financial statements to laypeople • Experience with policy governance

Send a cover letter and resume to board@berkshire.coop


Berkshire Food Co-op is an EO employer.